Frequently Asked Questions
Everything you need to know about our premium garden hedging and delivery.
How are the hedging plants packaged for shipping?
Our plants are carefully secured in specialized eco-friendly crates or ventilated boxes to ensure they arrive in peak condition. Bare-root plants are kept moist with organic mulch during transit.
When is the best time to plant my new hedge?
Potted hedging can be planted year-round, provided the ground isn't frozen. However, bare-root varieties are best planted during the dormant season, typically between November and March.
What is your return policy for live plants?
We offer a 14-day freshness guarantee. If your plants arrive damaged or in poor health, please provide a photo within 48 hours of delivery for a full replacement or refund.
Do you offer bulk discounts for large landscaping projects?
Yes, we offer tiered pricing for large orders. Discounts are automatically applied at checkout for quantities over 50 units, or you can contact our sales team for a custom quote.
How long will it take for my order to arrive?
Standard delivery typically takes 3-5 business days. During peak planting seasons, we recommend ordering in advance as dispatch times may vary based on weather conditions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.